Contact
At Dr. Sugar Labs, we are committed to providing our customers with exceptional support and service. Whether you have a question about our products, need assistance with your order, or simply want to share feedback, we are here to help! We strive to ensure every interaction with our team is prompt, friendly, and informative. Below are the ways you can get in touch with us.
1. General Inquiries and Customer Support
For all inquiries, including questions about our products, assistance with an existing order, or general feedback, you can reach out to us via email. We aim to respond within 24-48 hours.
Email: info@drsugarlab.com
Please include relevant details, such as your order number if applicable, so that we can assist you more efficiently.
2. Return & Refund Assistance
If you are unsatisfied with your purchase or need to return a product, we are happy to assist you with the process. Please refer to our Return Policy for full details and email us if you have any questions or need further guidance.
Email: info@drsugarlab.com
When contacting us regarding returns, please provide your order number and reason for return to ensure smooth processing.
3. Phone Support
If you prefer to speak with us directly, you can reach us at:
Phone: +1 307-336-0222
If we are unable to answer your call, please leave a message after the beep. Be sure to spell out your email address clearly so we can respond to your inquiry as soon as possible.
4. Stay Connected
We love staying connected with our customers! Follow us on social media to stay up to date with the latest product launches, wellness tips, special promotions, and more. Feel free to reach out to us on social media as well, and we’ll respond as soon as we can.
5. Office Address
For mailing inquiries, our business address is:
Dr. Sugar Labs
525 Randall Ave Ste 100
Cheyenne, WY 82001
United States
For any urgent matters, feel free to contact us via email or phone, and we will do our best to address your concerns promptly.